The HealthCentral Network, Inc. ("THCN"), a Delaware corporation, owns and operates the web sites www.drdrew.com, www.drkoop.com, www.foodfit.com, www.healthcentral.com, www.healthscout.com, www.healthsquare.com, and www.mdchoice.com (the "Sites").
2. Information Collected Through the Site: We collect Personal Data through the Sites when you voluntarily chose to provide us with such Personal Data. THCN collects Personal Data from our users at several different points on the Sites. Such types of information, and the points at which they are collected, include:
A. Registration. Our Sites' registration system requires users to give us various Personal Data, such as their name and e-mail address, ZIP code, sex, age or income level. Such contact information is used to contact the user when necessary. Users may also choose (opt-in) to subscribe to newsletters (as further explained in the choice/opt-in section below).
B. Surveys and Questionnaires. Our online surveys and questionnaires may ask users for contact and demographic information. The user's Personal Data is used to contact the user when necessary. Users may opt-out of receiving future mailings (as further explained in the choice/opt-in section below). Personal Data requested as part of a survey or questionnaire might, for instance, include name, email address, ZIP code, sex, age or income level, as well as health-related information.
C. Contests. We may run contests on our Sites in which we ask users for certain Personal Data, as well as demographic information. The user's Personal Data is used to contact the user when necessary. Users may choose to receive future mailings (as further explained in the choice/opt-in section below). Personal Data requested as part of a contest might, for instance, include name, email address, ZIP code, sex, age or income level.
D. Demographics. We receive and store certain types of information whenever users interact with our Sites. THCN automatically receives and records information on our server logs from users' browsers including IP addresses, THCN cookie information, and the page requested.
Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our Sites and its components, similar to TV ratings that indicate how many people watched a particular show. THCN only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify a user personally. This type of aggregate data enables us to figure out how often users access parts of the Sites so that we can make the Sites appealing to as many users as possible, and improve the content. This information may be shared with advertisers and other third parties on an aggregated basis, but it does not indicate the identity of individual users.
Many companies offer programs that help you to visit web sites anonymously. While THCN will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.
E. IP Addresses. An IP address is a number automatically assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. Through the Sites, we collect IP addresses in order to conduct system administration, report aggregate information to sponsors and advertisers, and to conduct Site analysis. If a user requests pages from the Sites, our servers enter the visitor's IP address into a log. To maintain visitor anonymity, we do not associate IP addresses with records containing Personal Data. However, we will use IP addresses to identify any user who refuses to comply with our in-house rules or terms of service, and to identify users who threaten our service, Sites, customers, advertisers or others.
3. Our Use of Your Personal Data and Other Information:
4. Our Disclosure of your Personal Data and Other Information:
C. Agents, Consultants and Related Third Parties: THCN, like many businesses, sometimes hires other companies to perform certain business-related functions. We may use third party companies to provide mailing services, database maintenance and payment processing. When you register for the site, we will share your Personal Data, such as your e-mail address, as necessary for the third party to provide such services. Those third parties are prohibited from using your personally identifiable information for any other purpose.
Other than the agents, consultants and related third parties described above, THCN will not share, rent, or trade Personal Data with any third parties for their promotional purposes.
D. Legal Requirements: We reserve the right to disclose your Personal Data as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us or our Sites.
THCN may also disclose your Personal Data in the good faith belief that such action is necessary to (i) protect and defend the rights or property of THCN, (ii) act in urgent circumstances to protect the personal safety of users of the Sites or the public, or (iii) protect against legal liability.
E. Consent: Except as set forth above, you will be notified when your Personal Data may be shared with third parties, and will be able to prevent the sharing of this information.
F. If your Personal Data changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on the Sites. You may update your Profile by logging into your account and clicking on "Update" under the "Profile" heading. In addition, if you wish to change a subscription to our e-mail newsletters, you may do so by going to www.HealthCentral.com and clicking on the "Free Newsletter" link at the upper lefthand side of the page and then clicking on "change your email address" or "Change or stop a subscription". Alternatively, you may email our Customer Support at email@example.com or contact us by telephone or postal mail at the contact information listed below.
5. External Links:
In order to provide users with greater value, our Sites may provide links to various third party web sites. However, even if a third-party affiliation exists between the Sites and that destination site, we do not exercise authority over these linked sites, each of which maintains independent privacy and data collection policies and procedures. We do not assume responsibility or liability for these independent methods or actions and are not responsible for the independent policies or procedures of destination sites. Similarly, we cannot take responsibility for the privacy initiatives or the content of such web sites. These links to third party web sites are provided only for your convenience, and as such, you access them at your own risk. However, we wish to ensure the integrity of the Sites and their destination links, so any comments pertaining to the Sites or any sites accessed through these links are greatly appreciated.
6. Third Party Ad Services:
Our Site utilizes certain services of third party service providers to display advertising for our third party advertisers. We do not share Personal Data with these third parties. The services provided by these third parties may in certain instances specifically ask you to provide to them Personal Data such as in response to contests or special offers. Such Personal Data is not provided to the Site and is not subject to this policy. These third party service providers are, however, bound to THCN not to collect Personal Data from you in any way other than from your voluntary response to a specific request stating the intended use of the information you provide.
If you use a bulletin board, blog or chat room on the Sites, you should be aware that any Personal Data you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
We employ reasonable security measures in place to protect the loss, misuse and alteration of the Personal Data under our control. We employ strict security measures to safeguard online transactions, including usernames and passwords. Personal Data is stored in a secured database and always sent via an encrypted Internet channel. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Sites may not be secure. Therefore, you should therefore take special care in deciding what information you send to us via e-mail.
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask for this information. For example, when you register for the Sites, if you do not wish to receive any additional material from us, you can indicate your preference on our registration form. If you no longer wish to receive any promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at firstname.lastname@example.org.
11. Third Party Personal Data
At times the Sites may ask you for Personal Data relating to third parties. For example, you may have the opportunity to send certain content to a friend by entering that friend's email address. If you choose to use one of these services, THCN stores this information for the sole purpose of sending this one-time email. Your friend may contact us at email@example.com to request that we remove this information from our database.
At times, the Sites make use of "framing" technology, during which a frame within the window of one of the Sites is actually displaying the content of another web site not owned or operated by THCN. You should read the privacy policies of such other web sites as they will govern the information that is collected there.
13. Other Terms and Conditions:
ALL CONTENT PROVIDED ON THESE WEB SITES IS GENERAL IN NATURE AND IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. THE CONTENT PROVIDED ON THESE WEB SITES SHOULD NOT BE TREATED AS MEDICAL OR HEALTH CARE ADVICE. NOTHING CONTAINED ON THESE WEB SITES IS INTENDED TO BE USED FOR MEDICAL DIAGNOSIS OR TREATEMENT OR AS A SUBSTITUTE FOR CONSULTATION WITH A QUALIFIED HEALTH CARE PROFESSIONAL. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THESE WEB SITES.
14. Contacting the Web Sites:
The HealthCentral Network, Inc.
Questions or Concerns
THCN is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web sites www.drdrew.com, www.drkoop.com, www.foodfit.com, www.healthcentral.com, www.healthscout.com, www.healthsquare.com, and www.mdchoice.com. Because THCN wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact our General Counsel at firstname.lastname@example.org or 703-302-1040. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/
Disclaimer: The information provided on this website is for educational purposes only and does not serve as a replacement for care provided by your own personal health care team. This website does not render or provide medical advice, and no individual should make any medical decisions or change their health behavior based on information provided here. All pertinent content provided on this website should be discussed with your personal physician to evaluate whether it has any relevance to or impact on your specific condition. Reliance on any information provided by this website is solely at your own risk.